Refund policy

RENTALS, RETURNS & EXCHANGES

STYLIST RENTALS

IF YOU ARE LOOKING TO RENT A PIECE FOR A COMMERCIAL SHOOT, A 25% RENTAL FEE IS REQUIRED, AS WELL AS A DEPOSIT FOR THE FULL PRICE OF THE GARMENT, WHICH IS RETURNED WHEN THE RENTAL IS RETURNED IN LIKE-NEW CONDITION. RENTERS PAY SHIPPING EACH WAY. EMAIL INFO@CYBELLEELENA.COM FOR MORE INFORMATION.

RETURNS

ALL SALES FINAL WITH THE EXCEPTION TO DAMAGED GOODS. ALL SALES ARE FINAL ON CUSTOM ORDERS. PLEASE CONSULT THE SIZE CHART BEFORE YOUR PURCHASE. RETURNS ARE ACCEPTED ON UNWORN PIECES. WE ARE REASONABLE OVER HERE AS LONG AS YOU ARE TOO. BUYER PAYS SHIPPING FEES AND ITEM MUST BE SHIPPED WITHIN 10 DAYS. ALL RETURNS HAVE A 20% RESTOCKING FEE. IF THERE ARE SIGNS OF WEAR, THE RETURN WILL NOT BE ACCEPTED

EXCHANGES

IF ITEM MUST BE RETURNED FOR ANOTHER SIZE (IF SITUATION PERMITS), BUYER PAYS SHIPPING EACH WAY. ITEM MUST BE SHIPPED WITHIN 10 DAYS AND BE RETURNED IN LIKE-NEW CONDITION.